Freys Hotel

The front desk staff were very helpful and friendly. They even allowed us to check in much earlier than usual. We really liked the breakfast buffet as it offered a lot of variety of local (i.e. Swedish cinnamon rolls and smoked herring) and standard options (eggs, fruit, cereals and many bread options). They were also thoughtful about people with food allergies. I liked the complementary espresso in the suite-level room.

The reception staff at Freys Hotel are the friendliest and most helpful I have ever encountered. I had a time-consuming problem that Siri patiently helped me with, and I am most grateful. All the staff are genuinely caring, friendly and helpful. The room was exceptionally quiet and the teddy bears in each room are a lovely homely touch. For a small fee you can buy the one in your room and a large part of the proceeds goes to charity. The location is excellent, being a 5-minute walk from the railway station and it is very easy to find as it is sign-posted right outside the railway station. Breakfast was included in the price and has a wide selection of healthy food as well as vegetarian/vegan options. The room included a kitchen sink with a Nespresso machine, a microwave and a small fridge. The hotel is a short 20-minute walk to Gamla Stan. There are many shops and restaurants in Drottninggatan which is a 3-minute walk from the hotel. Freys Hotel is close to the elegant architectural buildings and upmarket shopping in Birger Jarlsgatan. I had planned to stay 3 nights but a cancelled flight from Australia cut short my stay to only 2 nights. I would love to visit Stockholm again and will definitely return to Freys Hotel.

The location was great - just a short walk from the central station and the express train to the airport, plus to one of the hop-on, hop-off bus stops and many restaurants, shops, and cafés! It was really nice to have a balcony to enjoy those rare moments of sunshine, too. The staff were wonderful, and breakfast was very varied and sustainable. The bed was big and comfortable and there were tea and coffee making facilities as well. I especially loved the teddies for charity initiative - it was so original and sweet! Overall, would totally recommend!

Great location, close to Centralen and Arlanda Express, great front desk customer service, good breakfast, comfortable beds. They also did extra touches, such as adding a welcome sign which incorporated multiple Taylor Swift song names in its message, which was a great start to our Taylor Swift weekend. The front desk people were very helpful and cheerful. Restaurant was great for breakfast and had a nice outside patio that was always full with people drinking beers and having a nice time during happy hour. The decor was really nice and unique. Elevator showed old-time photos of Freys, which added ambience. The hotel had character, wasn't just a cookie-cutter chain.

Walking off the airport train and you look up and see Freys. The welcome at reception just past midnight was fantastic and then to walk into a spacious room with the sofa bed already made up was perfect. The view from the balcony was great, the beds were comfy and the apartment was very quiet. After traveling for a few weeks in Europe it was great to get a quiet nights sleep. The buffet breakfast was nice too. I’d definitely stay again.